Selected presentations & publications.
Bringing UX to BCM
Acting fast & smart is essential to business resilience initiatives & our UX efforts aim to help organizations easily implement & continuously improve their programs.
ASSURANCE SOFTWARE BLOG
Designing Delightful Experiences for Job Shoppers
If recruitment is like marketing, could job seeking be like shopping? In my talk, I explored parallels b/w designing eCommerce & Talent Acquisition experience.
IBM SMARTER WORKFORCE SUMMIT / ORLANDO, FL
Job Seeker Journey, Reimagined
In my blog & video, I showed how our user research informs the recently launched mobile-first, responsive job seeker user experience.
IBM SMARTER WORKFORCE BLOG
Shopping-Cart Savvy Can Keep Customers from Bolting Mid-Buy
I was interviewed by a Senior Business News Daily writer on eCommerce best practices of designing stellar shopping cart experience.
BUSINESS NEWS DAILY
Engaging Users in Design
In my talk, I explored the why’s, the do’s, and the don’ts of setting up a successful user program in an agile software development environment.
J. BOYE CONFERENCE / PHILADELPHIA, PA
Web Usability for Dummies
At this joint conference of the National Association of Cancer Center, I presented on usability around us & the importance of research & design.
NACCDO/PAN CONFERENCE / SAN FRANCISCO, CA
Symphonic Tradition in Tchaikovsky’s First Suite for Orchestra
I wrote a chapter for the book published by Princeton University Press on the symphonic tradition in Tchaikovsky’s First Suite for Orchestra.
PRINCETON UNIVERSITY PRESS / PRINCETON, NJ